Privacy policy
Bellunic is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile application (collectively, the “Platform”). Please read this policy carefully to understand your rights and our responsibilities.
2. Information We Collect
We collect personal and business information from users and vendors in the following ways:
A. Information You Provide Directly:
• Full name
• Email address
• Phone number
• Billing and shipping address
• Business name and registration details (for vendors)
• Payment or banking information (processed securely)
• Profile pictures, store logos, and other documents you upload
B. Automatically Collected Information:
• IP address
• Device information (model, operating system, browser type)
• Location data (only with your permission)
• Usage information such as pages visited, products viewed, clicks, and time spent
C. Information from Third Parties:
• Login details via Google, Facebook, or other integrations
• Analytics and usage data from services like Google Analytics, Facebook Pixel, etc.
3. How We Use Your Information
We use your data to:
• Create and manage your account (user or vendor)
• Process orders and payments
• Provide customer support
• Improve our platform functionality and user experience
• Send transaction confirmations, updates, and promotional content
• Detect and prevent fraud or illegal activities
• Comply with legal and regulatory requirements
4. Sharing Your Information
Your information may be shared in the following situations:
• With service providers: For payment processing, hosting, analytics, customer support
• With vendors or buyers: When necessary to complete a transaction
• With legal authorities: When required by law, court order, or legal process
• Business transfers: If we undergo a merger, acquisition, or asset sale
Note: We do not sell your personal data to third parties.
5. Cookies and Tracking Technologies
We use cookies and similar tools to:
• Recognize returning users
• Save your preferences
• Analyze platform performance
• Measure the effectiveness of marketing efforts
You can control or disable cookies through your browser settings. Disabling cookies may affect platform functionality.
Depending on your location and applicable laws (such as GDPR or CCPA), you may have the right to:
• Access your personal information
• Request correction or deletion of your data
• Object to or restrict certain processing activities
• Withdraw your consent at any time
• Request a copy of your data (data portability)
To exercise any of these rights, contact us at info@bellunic.com. We may request identity verification for security purposes.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal data. However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your data only as long as necessary to:
• Provide services to you
• Comply with legal and financial obligations
• Resolve disputes
• Enforce our agreements
When your data is no longer needed, we will securely delete or anonymize it.
9. International Data Transfers
If you are located outside of our country of operation, please note that your data may be transferred to, stored in, and processed in countries that may not have the same data protection laws. We will take reasonable measures to protect your data in these situations.
10. Children’s Privacy
Our platform is not intended for children under the age of 13 (or 16 in some jurisdictions). We do not knowingly collect personal data from minors. If we become aware that a child has provided us with personal information, we will delete it immediately.
11. Third-Party Links and Services
Our Platform may contain links to other websites or use third-party tools. We are not responsible for the privacy practices or content of those third parties. We recommend reviewing their privacy policies before sharing your information with them.
12. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the “Effective Date” at the top and may notify you via email or on the platform. Your continued use of our services after changes are made constitutes your acceptance of the updated policy.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at:
Bellunic
Email: info@bellunic.com
